The road to your HOREX

Q: Where can I find HOREX dealers and service centers?

With branches in Landsberg am Lech and Ingolstadt, there are two factory-owned outlets. They are always here to help you. In addition to purchasing advice, test rides, test sits and taking measurements for customised motorcycle adjustments, an exclusive factory service is also available here.A collection and delivery service, as well as a service van, ensure your HOREX remains roadworthy at all times. Here too, HOREX sets standards previously only seen in the automotive customer service sector.

Where can I find HOREX dealers and service centers?

With branches in Landsberg am Lech and Ingolstadt, there are two factory-owned outlets. They are always here to help you. In addition to purchasing advice, test rides, test sits and taking measurements for customised motorcycle adjustments, an exclusive factory service is also available here.

A collection and delivery service, as well as a service van, ensure your HOREX remains roadworthy at all times. Here too, HOREX sets standards previously only seen in the automotive customer service sector.

Where can I try out the seats and take a test drive?

Test drives and test seats are currently available in Landsberg am Lech and Ingolstadt. However, we can also arrange a personalised test drive near you. To book an appointment, please contact us either by phone (+49 8191 9696-1000) or by email (info@horex.com).

What is the step-by-step process for placing an order?

You can order your vehicle either directly online (via the HOREX website) or at one of the HOREX branches in Landsberg am Lech and Ingolstadt. We are also happy to take your order by telephone (+49 8191 9696-1000) or by email (info@horex.com).

A deposit of 2% (including VAT) of the configured motorcycle price is required at the time of ordering. This secures you a non-binding delivery option for a HOREX Regina Evo. Upon conclusion of the purchase contract, you will immediately receive a priority delivery date based on the best possible availability, and your deposit will be credited towards the purchase price.

We will contact you no later than four weeks before delivery to discuss the customisation and adaptation of the motorcycle. As soon as your HOREX is ready, we will hand it over to you at a location of your choice. For more information, see “How does delivery work – is collection from the factory possible?”.

What delivery times can I expect?

To do this, please contact our HOREX team. In any case, we recommend securing a production slot early on via a non-binding reservation agreement. The best way to reach us is either by phone (+49 8191 9696-1000) or by email (info@horex.com).

How much do the transfer costs amount to?

As a customer, HOREX gives you the choice. You can choose the delivery method that suits you best.

You can choose from the following options:

– Collection from our HOREX flagship store (Ingolstadt)

– Collection from the factory in Landsberg am Lech, including a tour of the production facilities

– Delivery by HOREX to your chosen location

You can enquire about our current terms and conditions either by telephone (+49 8191 9696-1000) or by email

(info@horex.com).

What warranty does HOREX offer on new motorcycles?

HOREX offers a two-year warranty on all brand-new vehicles.

What are the service intervals for HOREX?

The new HOREX Regina Evo motorcycles are not only synonymous with exclusivity, but also with durability and reliability. Our service intervals are designed accordingly: an initial service (including an oil change) is carried out after the break-in period at 1500 km. Thereafter, we have a service interval of 10.000 km, starting with the 10.000 km service.

still have some questions – where can I find further information and expert advice?

We realise that this page cannot answer all your questions. It is intended merely as a starting point and a guide. The HOREX team is always here to help. The best way to contact us is either by phone (+49 8191 9696-1000) or by email (info@horex.com).

We’d be happy to advise you and answer any questions you may have.